Additional support
Here you'll find any additional support you might require as an international agent, as well as information around the use of promotional materials and social media.
Support we can offer
We provide a variety of support to agents and representatives to maximise the effectiveness of the recruitment process. The level of support is on the basis of a representative's recruitment performance, and it's the responsibility of the University's points of contact/offices to agree and provide support to you. This support includes:
- Supplying the latest marketing materials
- A familiarisation trip
- The global or regional representative conference
- Promotional activities such as seminars, interviews, roadshows etc.
- Advertisements
- Assisting the University's stands in overseas education exhibitions
- Your name listed on the University website.
The key contact list in your region or country is included in the representative welcome pack. If you have any questions, please don't hesitate to contact us.
Complaints
We're committed to providing a high-quality service to our agents and representatives. If you're not satisfied with our service and wish to make a complaint, please email ian.moody@sunderland.ac.uk, or write to:
Ian Moody, Director of International Recruitment
University of Sunderland
2nd Floor, Edinburgh Building
City Campus, Chester Road
Sunderland, SR1 3SD
United Kingdom
All information a complainant provides to the University dealing with the matter in the course of an investigation shall be treated as confidential, subject to the need to divulge it to relevant parties and to any requirements of the Data Protection Act.
