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Student support

Making sure our students feel supported on their university journey is paramount to us, and we're proud to be University of the Year for Student Support (Daily Mail University Guide 2025).

As well as receiving all the support you need academically, we provide a range of services to ensure you're happy, feel included, and reach your full potential.

How the University can support you

We have a range of student services available to support you throughout your time at university. Many of these services are delivered to you by Student Journey. Find out more about the support we offer below.

Two students laughing outside whilst looking at a phone

Wellbeing support

Providing wellbeing support and resources for everyone, including mental health, disability, faith and chaplaincy, LGBTQI+ and more.

Learn about wellbeing support

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International student support

Here to help international students with any immigration and welfare queries you may have.

Explore international support

Cost of living hub

Our cost of living hub offers top tips on budgeting, part-time jobs, support with scholarships, and more.

Explore cost of living hub

Two students in front of a flower wall and the SU sign wearing irish hats and doing peace signs

Students' Union

A student-led organisation offering amazing opportunities to help you grow, achieve and have fun while studying with us.

Discover Students' Union support

A student reading a book in-between book shelves at the library

University Library Services

Providing you with expert support, safe spaces and top quality resources for your academic success.

Discover University Library Services

Student financial guidance

Here to help you with free, impartial, and confidential support and guidance on anything finance related.

Explore student financial guidance

A student getting technical support for his laptop from the IT services team

IT support

On hand to help you with any technical issues or concerns you have during your studies.

Learn more about IT support

Team Sunderland

Our friendly and enthusiastic team of professionals, here to support you with your participation in sport and exercise.

Explore Team Sunderland

Gateway enquiries

Gateway is our hub for all student enquiries and the team is here to support and advise you no matter how big or small your issue is.

We have an enquiry desk at each campus ready to help you when you need it, as well as online support.

City Campus, Gateway Building
Sir Tom Cowie Campus at St Peter's, Prospect Building

Enquiry desk opening hours:

Monday, Tuesday, Thursday, Friday: 8:30am-5pm
Wednesday: 10am-5pm

Explore

Sustainable shopping on a budget

Sustainable shopping isn't just good for the planet – it’ll also benefit your health and your wallet, which is particularly important for students in the current cost of living crisis.

Seven ways to make friends at university

University is often considered the time of your life – the place you make memories that will last forever. Those memories will be all the more special if you’ve made them with new-found friends for life, so sharing your uni experience with others and meeting new people should be pretty high on your to-do list when you arrive.

How to save money as a student

Managing your money at university can be a challenge, and with the current cost of living crisis, we know it’s more difficult than ever. Here, we share some of our student money saving tips to help you try and keep on top of your finances.

Eight ways to improve your wellbeing at university

University can be overwhelming, as you're juggling your studies, social life, finances, and everything in between. Knowing how to prioritise and manage your wellbeing is essential. We've put together eight of our top tips on how you can improve your wellbeing.