Once you have accepted an offer to study at the University of Sunderland (Firm or Insurance), you will be able to cancel your acceptance within 14 days without giving any reason.
The cancellation period will expire after 14 days from the date on which you accepted the offer, which is the date on which your contract with the University began.
How to cancel
To exercise your right to cancel, you must inform us of your decision to cancel this contract by logging into myApplication Portal and selecting 'Contact Us' to let us know.
To meet the cancellation deadline you must send your right to cancel statement to us before the end of the cancellation period referred to above.
Effect of cancellation
If you cancel this contract in this way we will reimburse you any payments received from you under the contract. We will make the reimbursement without undue delay and within 14 days of receipt of your notification of cancellation where possible. We will make the reimbursement using the same means of payment as you used to pay us. You will not incur any fees as a result of any reimbursement.
Starting your course before the end of the cancellation period
Notwithstanding the above, if you ask us to let you start your course before the end of the cancellation period: (a) you will lose your cancellation right if your course completely finishes within the cancellation period and you had acknowledged that you would lose that right in these circumstances; and/or (b) you will retain your cancellation right if your course does not completely finish within the cancellation period, but you will have to pay us for what you have received until the time we were informed of your decision to cancel. The amount of the payment due to us would be calculated on the basis of the value of educational services received from us in relation to what you would have had to pay for your course as a whole if you had not cancelled.
Statutory rights
The right to cancel is a statutory right under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. Once 14 days have passed you can still choose to cancel your Firm or Insurance choice, subject to UCAS deadlines and regulations.
Please note there are UCAS regulations that both the University and applicants need to take into account when making any changes to an application to study. Please refer to the UCAS website for further information.
Your statutory right of cancellation does not affect your right to withdraw from the University at other times, subject to any ongoing obligations you may have to the University as a result of your registration should you commence studies at the University.
Please also note that this cancellation right only applies if you have accepted the offer of study in the capacity of a consumer, (i.e. for purposes which are wholly or mainly outside your trade, business, craft or profession).
Published: 15 June 2021