Scam and fraud
Fraudsters and scammers often target students, particularly international students who they believe are easy targets. Scammers are finding new and complex methods, so it's best to stay informed so you can spot them.
Common scams
Phishing
Phishing is an attempt to steal your identity, money, or any personal information like passwords or credit card details on a website that claims to be legitimate. Scammers can pose as friends, acquaintances, or established companies - essentially anyone who may persuade you to hand over information.
Money Mule
You may be offered a fee for allowing someone to use your bank account to transfer money. This may be money laundering, and it's often used to fund serious criminal activity. Money laundering is a criminal offence in the UK, which could result in you being prosecuted and your bank account being frozen.
Purchasing currency from non-regulated or ‘black’ markets
If you're thinking about using a non-regulated market to pay for your fees, this could also be seen as money laundering under UK law, which may lead to investigation by authorities.
Third-party payer scam
A third-party payer scam is when a third-party offers to make the payment for you at a discounted rate and will use stolen payment cards to make the payment to the University. They may even show you the receipt as proof to make you believe they are genuine.
Once the cardholder realises their card has been targeted, the payment is then recovered from the University and the fees are then outstanding – for which you'll be liable to pay for (again).
What to look out for:
- Spelling or grammatical mistakes in an email or text
- Offers of discounted rates for using their services
- Being asked to meet in person
- Being put under pressure to pay now or make a decision
- Being asked for personal details
- Suspicious links or attachments.
How can I protect myself?
There are simple steps you can take to protect yourself and your money from fraud:
- Always pay your tuition fees directly to the University using one of our approved methods of payment - we recommend Flywire
- Use a strong and unique password
- Make sure you have a UK bank account
- Use two-factor authentication where possible for additional security
- Use trusted sources/platforms
- Never share your student login/bank details with anyone
- Don't let anyone transfer money through your bank account
- Be wary of any adverts or messages on social media. The University would never contact you on these platforms to ask you to pay any fees.
What do I do if I think I've been scammed?
- If you're contacted by someone and aren't sure if they're a member of the University, don't reply and contact the Revenue Team at finance.revenues@sunderland.ac.uk or +44 (0)191 515 2455
- Freeze your bank account
- Contact your bank to let them know what's happened
- Change your passwords on accounts you think have been compromised
- Keep an eye on your accounts for suspicious activity.
If you think you've been scammed, please call our main University switchboard +44 (0)191 515 2000, who'll put you through to someone who can help.